Refund and Returns Policy
We at My Home The Furnishing Studio understand that sometimes furniture may not be the perfect fit for your home. To ensure a smooth shopping experience, we offer a customer-friendly return and refund policy. Please review the details below:
Eligible Items for Return:
- You may return unopened and unused items in their original packaging within 7 days of purchase.
- We accept returns for most furniture items, excluding:
- Custom-made furniture
- Made-to-order furniture
- Items clearly marked as “Final Sale”
Return Conditions:
- All returned items must be in their original, unopened, and unassembled condition.
- Any item showing signs of wear, damage, or assembly will not be eligible for a refund.
- Original receipt is required for all returns.
Return Process:
- Initiate your return: Contact My Home The Furnishing Studio customer service within 7 days of receiving your order to initiate a return. You can reach us by phone at +91 93246 63722 or email us at sandeepsaraf79@yahoo.com.
- Return approval: Our customer service team will review your request and provide you with a Return Merchandise Authorization (RMA) number and instructions for returning the item.
- Safe return shipping: Pack the item securely in its original packaging and return it to us using a trackable shipping method. Please note that you are responsible for the cost of return shipping.
Refunds:
- Once we receive your returned item and verify its condition, we will initiate a refund for the full purchase price, excluding any original shipping charges.
- Refunds will be processed within [Number] business days to the original payment method used for the purchase.
Exchanges:
- Unfortunately, we do not currently offer exchanges for furniture items. If you wish to receive a different item, you may return your original purchase and place a new order.
Additional Information:
- We reserve the right to modify this return and refund policy at any time.
- For any questions regarding our return policy, please don’t hesitate to contact our customer service team.
Contact Us:
- Phone: +91 93246 63722
- Email: sandeepsaraf79@yahoo.com
We hope this Refund and Returns Policy provides you with clear information. If you have any further questions, please don’t hesitate to contact us.